AutoFirma

AutoFirma is a desktop tool with a graphical user interface that enables users to sign local files on desktop systems (Windows, Linux and Mac OS X). It allows you to sign any type of document with ease.

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AutoFirma Frequently Asked Questions

What is AutoFirma used for?

AutoFirma is a programme that is installed on a computer (it runs on Windows, Linux and Mac), developed by the Ministry for Digital Transformation and the Civil Service. Its main function is to enable users to digitally sign documents or carry out online procedures relating to public administration.

To do this, AutoFirma uses the digital certificates already stored in the operating system or the computer’s web browser, particularly when used via an official website. It is also compatible with external devices, such as the electronic ID card or smart cards, which enable the user to be identified and to sign securely.

What do I need to be able to sign with AutoMarca on my team?

Before starting an online procedure (through the web) or signing a digital document, there are two important aspects to take into account:

  • Have a valid digital certificate. The certificate you use must be valid, that is, it cannot be expired or revoked.
  • Have the AutoSignature application installed on the computer or device from which you make the signature. It is recommended that you have the latest version installed.
Which operating systems does AutoFirma support?
  • Windows
    • Supported directly from versions 7, 8, 8.1, 10 and 11
    • In 32 and 64 bits
  • Linux

    Distributions: Ubuntu, Fedora and OpenSuse

  • Mac OS

    Supported directly in Ventura, Monterey and Big Sur

  • Android

    Compatible with version 15 or higher

  • IOs

    Compatible with version 17 or higher

It is important to download the version of AutoSignature corresponding to the operating system of the computer where it is to be installed.

If I am using a Windows operating system, how can I tell whether it is 32-bit or 64-bit?

To check whether your computer is 32-bit or 64-bit, there are two ways to do this:

  • From the Settings menu:
    • Click the Windows Start button (the logo).
    • Go to: “Settings > System > About”
    • Look for “System type”. There you will see whether your computer is 32-bit or 64-bit.

    Note: Depending on your version of Windows, the path names may vary.

  • Using the Windows search function:
    • Click on the search icon, or type “About your PC” directly into the search bar.
    • A window containing information about your computer will open. Check the “System type” section.

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How do I install Autofirma on my Google Chrome OS?

You must have the digital certificate installed on your device and install the AutoSign application from the following link

Which web browsers does AutoFirma support?
  • Windows:
    • Google Chrome 46 or higher
    • Mozilla Firefox 41.0.2 or higher
    • Microsoft Edge 60 or higher (Edge Chomium)
    • Microsoft Internet Explorer 8 or higher
    • Microsoft Edge Legacy v20 or higher (EdgeHTML)
  • Linux:

    Mozilla Firefox 41.0.1 or higher

  • Mac OS:
    • Apple Safari 12.0 or higher
    • Google Chrome 46 or higher
    • Mozilla Firefox 65 or higher
  • Android:
    • Mozilla Firefox
    • Google Chrome
  • IOs

    Safari

WARNING. The operation of AutoSignature in versions of Internet Explorer prior to 11 (or Internet Explorer 11 in compatibility mode with a previous version) is subject to certain requirements being met by the web application administrator during deployment. Therefore, to ensure the correct functioning of the signature operations, the use of any other supported browsers is recommended.

In macOS and Windows environments it is not necessary to have a Java execution environment installed. On Linux you need a full Java 8 or higher execution environment from Oracle or OpenJDK (marked as dependency on the AutoSignature integrated installer). The use of Java 17 is recommended. It should be noted that some Linux distributions include a partial Java installation as standard, which does not include the libraries required for the use of graphical interfaces. In such cases, the user must install a complete JVM.

It is mandatory that AutoSignature is installed before starting the web process in which it will be used to execute the signature operations.

Which operating systems is AutoMarca compatible with?

Download links for Windows, Linux, and MacOS operating systems and access to the Google Play Store or App Store, for mobile devices, are available on the official AutoSignature download page.

Can Autofirma be added as a Google Chrome extension?

It is not possible to add Autofirma as a browser extension, as it is a programme that is installed on your computer.

How can I tell if the AutoFirma application is installed on my computer?

To find out if AutoFirma is installed on your computer, you can check the list of installed programmes via the Start menu. You can also type “AutoFirma” into the Windows search bar and see if it appears. Normally, if it is installed, you will see an icon on your desktop showing a red pen shaped like the letter “A”.

Where can I download AutoSignature?

You can consult the link referenced at the beginning of this page to make your download.

Please note that proper functioning is only guaranteed for AutoSignature downloads made from that link. There are versions available for different operating systems (Windows, Linux, Mac, Android and IOs). Once AutoSignature has been downloaded, simply open the file and follow the on-screen steps. If you need help, you can refer to the installation manual available at the top of this page.

What steps do I need to follow to install/uninstall Autofirma?

Depending on the operating system and browser you use, we recommend that you consult the guide at the top of this page. This guide explains the steps for installing or uninstalling AutoFirma. To do this, you will need administrator rights on your computer and must close all browsers before you begin. If you are installing AutoFirma, we recommend enabling the automatic update option so that the programme stays up to date without you having to do so manually.

Why does my Mac tell me that Autofirma is malicious software when I install it?

This message may appear on a Mac when you try to open AutoFirma and the app has not been downloaded from the official store (Mac App Store). To bypass the block, hold down the Control key, click on the AutoFirma icon and select Open. When the warning message reappears, you can click Open to continue. The system may ask for the administrator password to authorise opening the application. Once the system preferences have been saved, you should not encounter any problems opening AutoFirma in future.

How can I reinstall Autofirma?

Administrator permissions are required to reinstall the application. To restore the AutoFirma installation, open the application and select the menu option ‘Tools > Restore Installation’. As with the installation process, it is important that all web browsers are closed before you begin. Once complete, it is recommended that you restart your computer so that the changes take effect correctly.

This option is useful when there are communication issues between AutoFirma and web browsers, such as if you have installed a new browser after installing AutoFirma, if you have created new users on the computer, if there are multiple user profiles in the browser, or if a user’s profile has been reset.

How can I find out which version of Autofirma I have installed?

To check whether you have the latest version, open AutoFirma and select ‘Help > About AutoFirma’ in the top right-hand corner of the menu.

How can I find out which is the latest version of AutoFirma available?

Depending on the operating system installed on your computer (Windows, Mac or Linux), you can view and download the latest version of AutoFirma from its official website. It is important to choose the correct version for your system, as each one is specifically designed to work properly in that environment.

Depending on your operating system, you can find the latest version of the AutoFirma application at the following link: Portal Firma - Downloads (firmaelectronica.gob.es)

What should I do when Autofirma indicates that a new version is available?

If the following message appears when you launch Autofirma:

Ventana de actualización

If you click ‘Yes’, you will be redirected to the Autofirma installation page, where you can download the latest version for your operating system. If you are using a Windows operating system, you may find the following article useful: If I have a Windows operating system, how can I tell if it is 32-bit or 64-bit?

Please remember that, before installing a new version, you must uninstall the previous one; you may find the following post helpful: What steps do I need to follow to install/uninstall Autofirma?

How can I update AutoFirma?

Depending on your operating system, you can download the latest version of AutoFirma available via this link: Portal Firma - Downloads (firmaelectronica.gob.es). You will need administrator rights on your computer and must close all browser windows. During installation, it is advisable to enable automatic updates for AutoFirma.

How can I enable the automatic AutoSignature update?

To enable the automatic AutoSignature update, open the application and access the “Tools > Preferences” menu. Within the “General” tab, check the “Check for updates at the start” option. With this setting enabled, each time you open AutoSignature, the system will automatically check if a new version is available, ensuring that you always have the latest version installed.

As in the installation process, it is advisable to close all browsers before making changes to the settings.

On mobile devices, these changes do not apply, as it is updated from the app store (Google Play Store or App Store).

How do I sign electronic documents using AutoFirma?

If you need to digitally sign a document stored on your computer, you can do so using the AutoFirma application. To do this, open AutoFirma and select the file or files you wish to sign. There are two ways to do this: by clicking the ‘Select files to sign’ button, which will open a window where you can choose one or more documents, or by dragging the files directly into the dark grey area that appears in the application, where the message ‘Click the button or drag files or folders into this area’ is displayed. AutoFirma allows you to sign files of any type, regardless of their file extension.

 

You can click on the “View File” option to preview the document to be signed and check that it is the file you wish to sign.

Once you have selected the files you wish to sign, click the “Sign” button at the bottom of the screen. This will open a window where you can choose the digital certificate you wish to use for the signature. It is important to ensure that the certificate is valid – that is, that it has not expired or been revoked – as the signature will be rejected in either case.

If the certificate you wish to use is stored somewhere other than the operating system (for example, in the Firefox browser, in a file or on your electronic ID card), you can change the certificate store from that same selection screen by choosing the relevant option.

After clicking the “OK” button, AutoFirma will generate a signature for each of the selected documents, in the formats specified in the “Tools > Preferences” menu option.

Can I use Autofirma to sign documents in formats other than PDF?

Yes, Autofirma allows you to sign documents in any format, not just PDFs.

For most of this Ministry’s online procedures, the signature format must be XADES (excluding electronic invoices). On this page, you will find the necessary instructions to configure Autofirma so that the default signature format is always XADES, regardless of the format of the document to be signed (PDF, XML, ODF, etc.).

Do I need to install AutoSignature every time I need to use it?

No. Once installed, it will remain on your device until you decide to uninstall it, unless you have problems with the application. In which case, you will be able to reinstall and test it again.

Why isn’t my certificate displayed when I try to sign a document?

By default, AutoFirma displays the digital certificates stored in the computer’s operating system certificate store, provided they are valid (i.e. they have not expired or been revoked).

Browsers such as Microsoft Edge, Internet Explorer and Google Chrome use this same system store. However, Mozilla Firefox uses its own certificate store, which is independent. If you use Firefox, it is recommended that you enable trust in the operating system’s store (only on Windows or Mac computers). This can be done during the installation of AutoFirma or later, using the ‘Tools > Restore installation’ option within the application.

On computers running macOS, ensure that the settings for both your electronic certificate and the “AutofirmaRoot” certificate are set to “Always trust” (a blue circle with a plus sign). If this is not the case, right-click on the certificate, select “Get Info  Trust” and set all available options to “Always Trust”.

If you are using a smart card, refer to section 8.9 of the AutoFirma installation manual.

Where can I check if my certificate is valid?

You can check the validity of your certificate in Valide, in the following link: VALIDe (redsara.es)

How can I check the certificates that I have installed in the certificate store of the web browser?

Depending on the browser you use, access the following path:

  • Microsoft Edge: select from the menu “Settings, Privacy, Search and Services, Security, Manage Certificates, Personal Tab”
  • Mozilla Firefox: select from the menu “Settings, Privacy & Security, Certificates, View Certificates, Your Certificates tab”
  • Google Chrome: select from the menu “Settings Privacy and Security, Security, Security, Management of Certificates, Personal Tab”
  • Apple Safari, select from the menu “Utilities, Access to keychains, Keychains, My certificates”
  • Android 7 and 8: Settings Security & Privacy Trusted Credentials or Screen Lock & Security
  • Android 9 or higher: Settings Biometric Data and Security Other Security Settings User Credentials
  • IOs: Settings General VPN and Device Management (can only be read from Safari browser)
How can I make a copy of or export a certificate?

Locate and select the certificate you wish to copy or export (you can refer to the section ‘How can I view the certificates installed in my web browser’s certificate store?’) and click the ‘Export’ button”

Certificates 

An export wizard will open, in which you must select the “Export private key” option. If this option is not available for selection, you will not be able to copy your certificate.An export wizard will open, in which you must select the “Export private key” option. If this option is not available for selection, you will not be able to copy your certificate.

Wizard 

In the ‘Security’ section, select the ‘Password’ option, where you will need to set and confirm the password you wish to use. Please note that this password cannot be recovered under any circumstances.

Security 

You will then need to give it a name, choose where you want to save the copy of the certificate, and click ‘Finish’.

How can I configure the signature format?

From the menu option “Tools ➔ General tab ➔ Preferences” you can configure the signatures generated for each type of signature format (PADES, XADES or CADES) used by AutoFirma. By default, for most of the procedures of this Ministry, the format to be configured is XADES (excluding “Electronic invoices”).

How can I set the signature format to XADES (xsig file)?

From the “Tools ➔ General tab ➔ Preferences” menu option, select “Configure formats” to change the formats of any type of document (except e-Invoices, which must keep the InvoiceE format) and click the “OK” button.

Can I use AutoFirma on a computer other than the one I usually use?

To use AutoFirma, the programme must be installed on your computer and you must have a valid digital certificate. If you wish to use that same certificate on another computer, you will need to install it on that new computer as well – as certificates are not automatically shared between devices – and install AutoFirma on the new computer.

What can I do if I do not remember the certificate password?

If you have forgotten the password of your certificate, and you have no way to recover it, it is recommended to contact the entity that issued the certificate.