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Description
Channel exclusive and exceptional communication, to facilitate access to queries and general information about issues that are the responsibility of the Ministry to people with hearing impairments. Consultations receive immediate attention equivalent to inquiries by telephone.
Access Mode
Open access
Management Centre
Under Secretariat for Industry and Tourism - E05034701
Directorate General
Unspecified
Management unit
S. G. Of the General Inspection Services and Relationship with Citizens
Topic
Enquiries

Regulatory

Law 34/2002 of 11 july, (BOE 12/07/2002)

of the information society and electronic commerce.

Law 11/2007 of 22 june, (BOE 23/06/2007)

electronic access of citizens to public services.

Royal Legislative Decree 1/2013, of 29 november, (BOE 03/12/2013)

on the consolidated text of the General law on rights of persons with disabilities and their social inclusion

Access procedure

Open access

Management Information System Procedures

S.I.A. Code: 201206
Servicio de Informacion al Ciudadano. Canal de atencion exclusivo para personas con discapacidad auditiva.

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Information on treatment of Personal data

Basic information data protection

The personal Level - 1
State secretariat for industry
Goal of treatment

Data collection at the national level on inspections, maintenance, breakdowns and accidents of elevators, considering the provisions of the Royal Decree 355/2024, of 2 april, which approves the Supplementary Technical Instruction ITC AEM 1 "Lifts ’. This law regulates the commissioning, modification, maintenance and inspection of the lifts, as well as promoting the safety of existing elevator park. Such data will serve to assess the effectiveness of security measures implemented and to identify areas for improvement in the legislation, as well as in the management and operation of the lifts in the entire national territory.

Legal basis for the Treatment
Royal Decree 355/2024, of 2 april, which approves the Supplementary Technical Instruction ITC AEM 1 "Lifts ’, which regulates the commissioning, modification, maintenance and inspection of the lifts, as well as the safety of existing elevator park
Additional information and rights
Additional information is available and on the exercise of their rights in:https :// www.mintur.gob.es/es-es/proteccion-datos/